Return/Exchange and Warranty Information

WARRANTY

All MotionHeat products, including glove liners, batteries, chargers, wire sets, and other accessories, 

comes with a ONE-YEAR warranty from the date of receiving the product in store or the delivery date indicated by the shipping company.  

The warranty applies to manufacturer's defects, negligence of shipping services and free repairing if repairable. 


Conditions that are NOT covered under the warranty include:

Physical damage of the gloves cause by customer          

Submerging the gloves in any liquid while on

Alterations of the gloves or any of its components

EXCHANGE

MotionHeat glove may be exchanged for a different size in the first 30 days of purchase

PACKAGE TAG must be kept with gloves. Customer’s exchange glove can’t have any damage or altered look to gloves and its components. No refunds or exchanges will be accepted for gloves if these conditions are not met.

REFUND

Gloves can be returned and refunded (must be within 30 days) when the following conditions are met: 

Gloves was never worn outdoors, used gloves CANNOT be returned

The PACKAGE TAG must be kept with the gloves

Refund will include complete set of gloves and tax.

Return shipping will be paid by customers

Gloves had returned in resalable condition and when Power In Motion staff confirming customer glove has been received.


Download Return Form